The Team at Caravel has spent the last two decades working with clients across North America ranging from SMB, Mid-Market to Enterprise. Having worked with over 750 clients on various technology platforms, the Caravel team has consolidated this experience into a repeatable framework for helping companies define, deploy and support lean yet scalable business processes leveraging its ERP & CRM platform as the catalyst to support that change.
Deploying ERP & CRM software is more than just a configuration exercise but rather a business transformation event to re-align business processes with leading practices organizationally.
Our goal is your goal: Help you leverage your software investment to do more with fewer people while driving leading scalable practices across the enterprise as quickly and cost effectively as possible.
Caravel deploys the following technologies from an ERP and CRM perspective.
Caravel has a rapid implementation methodology based on pre-built templates for those clients looking to accelerate their implementation timelines and lower their overall implementation cost. Caravel’s investment into the pre-built templates and artifacts ensures that Clients receive a high-quality implementation at a lower price with no degradation in quality.
Caravel has a premium implementation methodology for those Clients wanting a more white-glove implementation experience, having a more expansive scope with multiple integrations or having global deployment requirements. This methodology involves a high-degree of hand-holding, expanded documentation, comprehensive training artifacts and an enterprise grade PMO infrastructure to manage all the moving components of the ERP or CRM deployment.
As part of all of Caravel’s deployments, it provides a PMO framework and platform to track all project related activities and artifacts. This tool is designed to keep all project stakeholders aligned with full transparency into project plans, tasks, activities, risks, issues, changes, documents, activities, and status updates. A full demo of this platform can be demonstrated upon engaging the Caravel team during the pre-implementation process.
Caravel works with Clients in a post-implementation capacity for those Clients experiencing issues with their current use of their business application environment.
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